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terms conditions


Covid-19 event update

In response to government advice and the social distancing required to control the Covid-19 pandemic, the 2020 Croyde Ocean Triathlon in association with The Pickwell Foundation has been postponed to 13th September 2020.
If you already had a place for July 2020, it has automatically been transferred to the new date and you should have received an email confirming this. If you have not received the email, please contact us via info@croydeocean.co.uk

2020 Event Planning

We are planning for the event to take place in September, and are applying for a “Permit in Principle” from British Triathlon to meet the latest guidance in line with advice from government and public health officials. We are fortunate that the venue at Putsborough has a lot of available space and with more than 2 miles of beach – social distancing requirements can be accommodated in our plans.
At the moment, British Triathlon is only likely to permit non-competitive time-trial format events, and this will be part of our planning – for latest British Triathlon information re: COVID-19, please see their website.
As part of our preparation and yours, the pre-race information pack will be sent in advance via EMAIL only to allow you to plan your kit and setup accordingly. We will also hold the Pre-race briefing via an online VIDEO CONFERENCE onlyone week ahead of the event. This will provide the latest information and allow an opportunity for you to ask questions. We will also not provide a regular “registration”setup for you to collect your timing chip, swim hat etc., these will all be provided at numbered stands in the transition area to match your bike racking position.
Whilst it is hoped that spectators will be able to attend the event, in the first instance we encourage you to consider travelling without spectators. We will split the transition area from the event village and finish area this year, but anticipate that guidance will encourage as few non-competing attendees as possible. We would appreciate your understanding in this as we believe that a quiet and safer event is better than no event taking place at all.

COVID-19 symptoms and deferrals

We are now less than three months before the event – and our regular cancellation policy applies, which is deferral to 2021 up-to one month before the event – see https://croydeocean.co.uk/terms-conditions/ for details. However, we understand the importance of preventing COVID-19 exposure and potential transmission to volunteers, other competitors and race officials and have agreed the following specific terms for late deferrals for competitors with symptoms of COVID-19:  If you exhibit COVID-19 symptoms in the final days/weeks before the 2020 event, we will permit deferral to 2021 or 2022 only upon receipt of a letter from your doctor or a recent record of a test for COVID-19. 

What will happen if the 2020 event is cancelled?

Whilst we hope that the event will take place in September, the situation is constantly evolving and we will reassess regularly – updating our risk assessment accordingly whilst in discussion with British Triathlon. If, for any reason, the event has to be cancelled this year we intend to transfer all places to the 2021 event (provisional date 4th July 2021), which once again is likely to be a sold out event – so your place will be guaranteed. If you cannot make the 2021 date, your place will deferred to 2022 (early July, date TBC).


How long is the race?

The race is slightly different to a standard Olympic distance triathlon. Whilst the sea swim is 1km (usually 1.5km but shortened due to Covid-19), the bike route is 38km and the off-road run is 12km, allowing the course to take in the stunning headlands of Down End and Baggy Point. It is worth the extra 2km of running!

How much does it cost to enter?

The “super early bird” discounted entry for 2020 is £72 for individuals (£99 for relay teams) plus booking fee. After the “super early bird” entries are sold out “early bird 1” prices will increase to £79 for individuals and £110 for relay teams plus a booking fee. After this “early bird 2” prices will increase to £85 and £120 respectively, before standard prices of £88 and £126 respectively.

How many people in a relay team?

Relay teams can be made up of teams of two or three people. There are separate categories for men, women and mixed teams, as well as the new “Family Cup” for those teams made up of members of the same family (see below). There will be medals for the first, second and third teams in each category.

What are the eligibility criteria for the Brewer Harding and Rowe Solicitors “Family Cup”?

The Family Cup competition sponsored by Brewer, Harding and Rowe Solicitors was introduced for the 2018 event. It is a fun way of encouraging relay teams, two or three people, to take part made entirely of people from the same family – whether siblings, husbands and wives, grandparents/children, parents etc. (not wider family, e.g. cousins, aunts, nephews etc.) – Just sign up using the “Family Cup” entry at registration to be entered. You could be the proud winners of your own replica trophy! (The fastest family will receive the cup irrespective of gender, however all teams will also automatically be entered into the main team competition categories as well.).

How many waves are there?

There are usually waves for different age categories and male/female – the number of waves is dependent on the number of entrants in each category. These are likely to be Females and Super Vet Men (50+), Relay Teams, Veteran Men (40+), Senior Men (20-39). However, whilst the age categories will be included in the results, due to Covid-19 there will be a rolling-start/time-trial format in 2020.

What are the age categories?

For both individual males and females there are the following age-group categories:

– Under 20

– Senior (20-39)

– Veteran (40-49)

– Super Veteran (50-59)

– Vintage (60-69)

– Super Vintage (70+)

The relay teams only have mixed, male and female categories – which will include those eligible for the Family Cup (see above).

How do I find the start on race day?

The race starts at Putsborough Beach – EX33 1LB.

What time is registration?

Sunday 13 September 2020, 6:30am – 7.50am at Race HQ, Putsborough Beach.
“Registration” will only take place on the day of the event. This will be “non-contact” with competitors entering transition to collect their timing chip and swim hats etc. themselves at numbered bike racking positions.
NB: You will need to write your own number on your hand in a “permanent” marker before arrival at transition.

Is there car parking available?

Yes, Putsborough Beach has a large independently run car park and charges £9 per car per day.  Free parking for season pass holders.

What time is the race briefing?

The race briefing will take place online in advance of the event. A recording will be made available. Every competitor must confirm they have watched the race briefing and that they are fit enough to take on the 2020 event. This is compulsory.

When can I set up my bike?

The transition area will be open from 06:30am on Sunday 13 September 2020.

What time does the race start?

Race starts at 8:30am for the first starter – there will be 5 second intervals between competitors. Please note: you have to start making your way to the start for the first start time of 08:30 – it is approximately a 30 minutes walk (allowing for acclimatisation on route).

Will there be feed stations?

There will be NO drinks or feed stations on the course (as required by British Triathlon due to Covid-19). You will need to bring sufficient water and snacks for the event – including the run route – minimum 3 bottles. Self-service water will be available at the finish line. PLEASE TAKE ALL RUBBISH WITH YOU!

What is the age limit for competitors/volunteers?

Competitors must be 17 or above by 31 December 2020 (parental consent is required for those under 18 taking part). Volunteers must be 16 or above.

When will I receive my race pack?

Race packs with comprehensive information for competitors will be emailed to entrants 2 weeks prior to the event. This contains important safety information, so please ensure you read it thoroughly before arrival. Along with the online briefing, this constitutes your safety briefing for the day. Only essential additions/updates will be given if necessary on the day.

If you do not receive your Race Pack by this time, please check your Junk Email folders as unfortunately some email systems filter out our emails. Please add info@croydeocean.co.uk to your “Safe Sender” list to minimise the likelihood of this happening.

Can I buy race merchandise?

Yes, but only in advance and it is easiest to purchase when you register. Check out https://croydeocean.co.uk/merchandise/ for details of items available and order when purchasing an entry or via https://etchrock.com/profile/croyde-ocean-events/ shop at a later time. Please check the size guide before ordering as purchases are non-refundable. Items can be collected at registration at The Thatch on Saturday evening and at the “Merchandise” tent after registration. Any uncollected items can be sent on up to one month after the event after postage and packing has been paid. All remaining items will be sold or given to charity.

What are the rules?

No drafting.

Time-trial format.

You must wear a cycle helmet.

Wetsuits (cuff to ankle) are compulsory.

No MP3 players or similar.

No littering and you must mount and dismount at the designated points.

The latest British Triathlon rules will apply and are available to download here and at the top of this page (to see a summary of the 2018 changes click here).

Race cut offs*

Swim: 09.45am**

Bike: 12.00am

Total: 2.00pm

*based on 08:30am start time (Race Director may change times depending on conditions)

** this is tide dependent. If by half way you are not making sufficient progress to meet the cut-off time, you may be asked to exit sooner. If you need to exit the swim before the cut-off time you will be allowed to continue but your time will not count overall. 

Are there timing chips supplied?


Are there prizes?

Yes – but there will be no prize-giving due to Covid-19 this year.

Everyone who finishes will receive a finishers medal.  There are Gold, Silver and Bronze medals for the overall winners and in each age group category, and for the three relay team categories – male, female and mixed. There are replica trophies for the winners of the “Family Cup” (these will be available next year).

Those taking part for the third time will receive their “special edition” Gold Swim Hat (however, due manufacturing limitations caused by Covid-19 – these will not be available on the day)

There may be a special gift for those taking part for the 5th time this year (TBC).

When will I receive my results?

Results will be available online on race day. However, due to Covid-19 you will not be able to receive a print out of your results as you finish the race.

What happens if the sea is too rough?

In the event of poor sea conditions the swim may be shortened or if it is deemed unsafe by the Water Safety Officer there will be a 2km beach run instead.

What is the cancellation policy?

Entries are transferable between competitors up to 3 months before the event but must be confirmed with Croyde Ocean Triathlon (for insurance reasons). We understand the frustration of injuries and therefore if you become unable to take part in the event for any reason your entry fees may be credited for use on a future Croyde Ocean event within 1 year (subject to availability, i.e. if events are sold out). This must be notified to us at least 30 days prior to the race date.  After that no credits or refunds will be permitted. If no Croyde Ocean events are organised you will not receive a refund after deferral.

If we need to cancel the event at short notice, due to circumstances beyond our reasonable control or for any safety related reason, e.g. adverse weather, pollution, there will be no refunds or compensation.

We recommend you consider taking out appropriate travel insurance to protect yourself against such eventualities.

Full terms and conditions are available via: https://croydeocean.co.uk/terms-conditions/

Why is there an environmental focus to this year’s event?

With an increasing recognition of the environmental challenges that we are facing, we teamed up with The Pickwell Foundation in 2018 to encourage greater consideration for the environment as an event, and for the competitors taking part. This approach has been adopted at all our events and a “plastic-free” toolkit has been shared with British Triathlon and other event organisers in the UK and beyond.

In addition to providing recycling and zero single-use plastic containers at the event, we will continue to minimise our impacts through supplier choice, snacks available and prizes.

In 2019 we raised awareness of climate change and the role our event – with us aiming to reduce greenhouse gas emissions and be carbon neutral as soon as possible. We continue our environmental focus with participants and partners – together we can all do our part!

Who are the Charity Partners?

In addition to our headline sponsor, The Pickwell Foundation, we are delighted to confirm that our charity partners for the 2020 Croyde Ocean Triathlon in association with The Pickwell Foundation are:

Children’s Hospice South West


Plastic Free North Devon

Can I raise money for charity?

You can raise money for any charity and we would love to hear about your fundraising exploits. If you would like to raise money for one of our partner charities, then you can use the links below or contact us for details of their fundraising pages:

Children’s Hospice South West Fundraising Page


Plastic Free North Devon


Are spectators allowed?

We hope that spectators will be allowed on site, however with the current COVID-19 risk our initial planning is for limited or no spectators to be present at the site. We will provide more details nearer to the event, but suggest athletes consider travelling options without spectators at the site on the day.

Will there be food / drinks on site?

Yes, and there is a café at Putsborough open from 7.30am.

Are there showers?

Yes, there is a (cold)  outdoor shower near the beach entrance.

Are there toilets?

Yes, there is a large toilet block in Putsborough Beach Car Park. We will not provide additional toilets for spectators in the event village area.

Is there car parking available?

Yes, Putsborough Beach has a large independently run car park and charges £8.50 per car per day.  Free parking for season pass holders.

Where can I stay?

There are lots of B&B, hotel and campsite options available in Croyde and the surrounding area. However, if you prefer self-catering Choice Cottages are offering a 5% discount on any of their properties, again please mention the triathlon when booking.